Free Cancellation Insurance
Book on our website and don't worry if you need to cancel your reservation.
The Non-Refundable and Long Stay rates include Cancellation Insurance so you can book with complete peace of mind. And we include all this totally FREE!
Reservations with Non-Refundable Rate and Long Stay Rate are associated with a Cancellation Insurance when formalizing the reservation. The refund of the amount of the reservation, in case of justified cancellation, will be made through the insurance company ARAG. The refund of the prepaid amount is not allowed if the reason for cancellation is not included in the general conditions of the policy or in case of not showing up at the hotel (no show). The Client may modify his reservation up to 24 hours before the day of arrival. (As long as the selected rate allows it).
Customer service number in Spanish, English and Portuguese: +34 91 566 15 88
The reasons for cancellation and exclusion are indicated in the policy.
Check all the cancellation insurance conditions here .
FAQs Covid ARAG: about cancellations due to Covid .
FAQs: about general cancellation of Reservations .
The Non-Refundable and Long Stay rates include Cancellation Insurance so you can book with complete peace of mind. And we include all this totally FREE!
- The Cancellation Insurance covers trip cancellation expenses for an amount of up to €10,000. Includes travel cancellation expenses due to positive COVID-19 (see cancellation reasons in the policy conditions).
Reservations with Non-Refundable Rate and Long Stay Rate are associated with a Cancellation Insurance when formalizing the reservation. The refund of the amount of the reservation, in case of justified cancellation, will be made through the insurance company ARAG. The refund of the prepaid amount is not allowed if the reason for cancellation is not included in the general conditions of the policy or in case of not showing up at the hotel (no show). The Client may modify his reservation up to 24 hours before the day of arrival. (As long as the selected rate allows it).
Customer service number in Spanish, English and Portuguese: +34 91 566 15 88
The reasons for cancellation and exclusion are indicated in the policy.
Check all the cancellation insurance conditions here .FAQs Covid ARAG: about cancellations due to Covid . FAQs: about general cancellation of Reservations .