Privacy Policy

This legal text provides details on how we collect and process your personal data through the use of our website http://www.hotelvillaflamenca.com, including any information you may provide us through the site when you contract a service, subscribe to our newsletter, or provide your data through the designated form.

By providing us with your data, we inform you that our services are not available for individuals who are legally restricted from granting consent. Therefore, by submitting the forms, you guarantee that you have sufficient capacity to provide consent.

Below, we inform you about the data protection policy of: Reysol Nerja, S.A

1. Data Controller

Contact details of the data controller:

Reysol Nerja, S.A, CIF: A29095007, address: Calle Andalucía No. 1, 29780 Nerja, Málaga, phone: 951 558 855, email: info@hotelvillaflamenca.com Registered in the Commercial Registry of Málaga, Volume 1324, Book 237, Folio 193, Section 8, Page MA 9457, Entry 7 (25.06.07)

Reysol Nerja, S.A is responsible for your data (hereinafter, "we" or "our").

2. What Data Do We Collect?

The General Data Protection Regulation defines personal data as any information about an identified or identifiable natural person. This does not include anonymous or aggregated data.

Personal data collected directly from the data subject will be processed confidentially and will be incorporated into the relevant processing activities owned by Reysol Nerja, S.A.

On our website, we may process various types of personal data, including:

Identity Data: Name, surname, and ID number.
Personal Characteristics Data: Curriculum vitae.
Contact Data: Email, phone number, and billing address.
Profile Data: Username and password.
Marketing and Communication Data: Preferences for receiving marketing communications and preferred communication methods.

We do not collect special categories of personal data (those revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health data, genetic or biometric data).

If you are required to provide personal data by law or as part of a contract and refuse to provide it, we may not be able to enter into such a contract or provide the service. You should notify us in advance.

3. How Do We Collect Your Personal Data?

The methods we use to collect personal data are:

Through our website form, email, phone, or postal mail, when you:
- Request information about our products or services.
- Contract our services or products.
- Subscribe to any of our services or publications.
To maintain the quality of our website, we reserve the right to reject any registration request or suspend or cancel an accepted registration if it does not meet these requirements or any other applicable laws or regulations.
Through technology or automated interactions: We may automatically collect technical data about your device, browsing actions, and usage patterns through cookies or similar technologies. For more details, please review our cookies policy (link here).
Through third parties:
- Google: Analytical or search data (outside the EU).

4. Purpose and Legitimacy for Processing Your Data

The most common uses of your personal data include:

Formalizing a contract between Reysol Nerja, S.A and you.
When you provide your consent for processing your data.
When required to comply with a legal or regulatory obligation.
When necessary for our legitimate interests or those of a third party.

You may revoke your consent at any time by sending an email to info@hotelvillaflamenca.com.

We provide a table where you can check how we use your personal data, the legitimacy for its use, and the type of data processed. If you need further details, contact info@hotelvillaflamenca.com.

5. How Long Do We Keep Your Data?

Your data will be retained as long as necessary to fulfill the purpose for which it was collected and to determine potential liabilities arising from that purpose and data processing.

Email subscribers: Until they unsubscribe.

6. Minors

Reysol Nerja, S.A does not authorize individuals under 14 years old to provide their personal data through the available means on this website. Those providing data declare they are over 14 years old. Reysol Nerja, S.A is exempt from any liability in case of non-compliance with this requirement.

If your underage child has provided personal information, please contact us to exercise the applicable rights.

7. Exercising Data Protection Rights

Users may send a communication to Reysol Nerja, S.A’s registered address or email info@hotelvillaflamenca.com with a copy of their ID to exercise the following rights:

Access your personal data: Verify whether Reysol Nerja, S.A is using your data.
Request rectification if inaccurate or exercise the right to erasure.
Request restriction of processing: Data will only be kept for legal claims.
Object to processing: Reysol Nerja, S.A will cease data processing unless legally required or needed for legal claims.
Data portability: Request transfer of data to another provider.

We will respond within the legally established period of one month. If the request is complex, we will inform you of any delay.

8. Data Sharing: Service Providers

We may require third-party assistance in our work, who will only process data to provide the contracted service, under strict confidentiality and security measures. This may include:

IT and system administration providers.
Professional advisors such as lawyers, auditors, and insurers.

All data processors will comply with GDPR requirements. You may request a list of these third parties at info@hotelvillaflamenca.com.

9. Data Security

We have implemented security measures to prevent accidental loss, unauthorized access, modification, or disclosure of your personal data. Access is limited to those with a business need and is subject to confidentiality obligations.

In case of a data breach, we will notify the affected parties and the appropriate authority, as required by GDPR Articles 33 and 34.